Public Information Service

Public Information Service.

Last spring, James W. Carr, executive secretary of the James Whitcomb Riley Memorial Association, was invited to be chairman of the local committee on public information for the Indianapolis meeting. Fortunately for the Association, he accepted this invitation. The members of the Indianapolis Public Relations Society became a committee of 36 communication experts to help him set the stage local...

Electronic Democracy, Public Accountability and Public Service Information Provision

YPOP Indoor Navigation and Service Information System for Public Environments

A reliable indoor navigation and information system can offer assistance and make the every-day life of many specific user groups, such as the elderly and the visually impaired, easier. However, the same system, if designed well, can also be used by a wide range of new applications and serve as a enabling technology for future ubiquitous mobile applications. This paper describes the ongoing rea...

Progress In Public Access Information Service: A Global Perspective

Electronic Service Quality: Public Transport Information on the Internet

As public transport companies market new self-service technologies, it has become increasingly important to understand the factors affecting the users’ perceived service quality of these services. Electronic Service Quality has been broadly defined as encompassing all phases of a customer’s interaction with a website. The E-S-QUAL scale comprises four dimensions. This article investigates the i...